COVID-19

Handling COVID-19 in Storms Pakhus

Storms Pakhus takes the COVID-19 situation very seriously, and we are constantly monitoring the development of the virus and we follow all regulations and recommendations from the National Board of Health. When you visit Storms Pakhus your and all of our guests’ comfort is central – and it will continue to be under the following guidelines:

  • You must wear a face mask when visiting Storms Pakhus. You can remove your face mask while you are sitting down and enjoying your food and drinks. If you forget to bring your own face mask, you will receive one from us.

 

  • We count all of our guests to ensure that we are not too many people at the same time. To control this process, we have also closed the back entrance.

 

  • We have limited physical contact and have removed some of our tables. DO NOT remove or move tables as they are set up according to the guidelines from the National Board of Health.

 

  • Show consideration and help us keep distance between other guests and our employees – especially when standing in que to both bars and food stalls.

 

  • At every food stall and bar there is glass barriers to ensure distance between staff and guests. And there are markers on the floors at all food stalls and bars to help everyone keep the proper distance and to guide everyone around in Pakhuset. Help us and show consideration for both guests and staff.

 

  • We have more staff on the floor to make sure that all tables, benches, toilets, bars etc. are kept clean and to disinfect all contact surfaces throughout the day.

 

  • We have created a new system making sure that no cleaning cloths are available to anyone but our staff. In doing so we avoid hand bacteria being transferred to the tables or cleaning cloths.

 

  • All services such as straws, cutlery, napkins and coffee lids are no longer available for our guests to take. Instead, our staff will give it to you with your foods or drinks. In doing so, we ensure that no bacteria are surviving on the services or being spread when touched by several guests.

 

  • We are cashless and we encourage everyone to use contactless payment when possible, and to use hand sanitizer after physical contact with payment terminals. Our staff cleans and disinfects all cash registers and card terminals at minimum once every hour.

 

  • In order to comply with the restrictions of the National Board of Health and on the basis of a safety principle we do not host events as a minimum throughout June. We begin hosting events again in July. Read more under the specific event for more information about guidelines and special conditions due to COVID-19.

You can also make a difference by following these guidelines:

  • Wash hands and use disinfection frequently. Sinks are set up outside and you will find hand sanitizer at all bars, toilets, entrances.

 

  • Show consideration and help us keep distance to other guests and to our staff – especially when standing in que to both bars and food stalls.

 

  • We recommend that only one from each group brings and carries food from the food stalls to your table.

 

  • The assembly ban still applies and therefore a company must consist of a maximum of 50 people.

 

  • Take care of each other by coughing and sneezing in your sleeve, not in your hands.

 

  • Stay at home if you feel ill or are sick. If you have any illness symptoms, you should stay home to prevent exposing others to any risks.

 

  • You are also very welcome to bring you own cutlery from home – in doing so, you also do something good for the environment.

 

  • Storms Pakhus is a big house with many square meters. If you feel more secure visiting us on quieter times, we encourage you to come before or after 18.00-20.00 which is our prime time.

Frequently Asked Questions about Corona Virus

We take the situation seriously and always follow the recommendations and directions of the National Board of Health. Read more here – http://coronasmitte.dk/

Our priority is to reinforce prevention to protect both our employees and our guests. Our employees and tenant staff with any cold or flu symptoms are required to stay at home and contact their doctor via phone.

See above and read more about what initiatives Storms Pakhus is taking.

There has been no report of transmission of COVID-19 via food and therefore there is no evidence that food items imported into the European Union in accordance with the applicable animal and public health regulations pose a risk for the health of EU citizens in relation to COVID-19. The main mode of transmission is from person to person.

We have set up sinks outside and encourage all guests to wash their hands frequently. Hand sanitizers are located at entrances and bars. We encourage all guests to use hand sanitizer when you: arrive, before and after you eat, before and after you order and pay for your food, after you have been to the toilet and when you leave Storms Pakhus again.

Our staff frequently disinfects card terminals, door handles on entry and toilet doors and they keep surfaces clean throughout the day.

All cutlery’s is provided by staff, but we welcome you to bring your own cutlery – in doing so you are also doing something good for the environment.

We send all staff with any symptom home and recommend that you stay home and don’t visit public spaces if you feel any sick.

 

We do everything to make you feel safe:

  • The space between our tables is larger than one and a half meters so that people can keep distance, as well as we have a seating area outside. Due to the circumstances we have increased the distance further by removing tables and reducing the number of seats. DO NOT move or remove tables as they are positioned due to the regulations from the National Board of Health.
  • At every food stall and bar there is glass barriers to ensure distance between staff and guests. And there are markers on the floors at all food stalls and bars to help everyone keep the proper distance and to guide everyone around in Pakhuset. Help us and show consideration for both guests and staff.
  • Our large outdoor area has been designed according to the regulations and you will also find sinks, that we encourage you to use: When you arrive, before and after you eat and before leaving the warehouse again.
  • We have created a new system which means that no rags are available to anyone but our staff. In doing so we avoid hand bacteria being transferred to the tables or rags.
  • All staff with any symptoms of illness – even the slightest cold – must stay at home. We encourage you to do the same.

Yes, you can book a table. We take the assembly ban seriously and follow all guidelines from The National Board of Health. Therefore, a group must, for now, consist of max 10 people, and only one group per table. You must not share tables with anyone else but those you visit Storms Pakhus with.

We also encourage all guests to maintain that only one person from the group order and pick up food.

No, unfortunately not. In order to comply with the restrictions of the National Board of Health and on the basis of a safety principle we do not host events as a minimum throughout June. We will announce as soon as we begin hosting events again.

We have been counting all of our guests since we opened on the 28th of May. THe only time we are close to reaching the maximum of capacity of guests is on the weekends. Therefore, there will be staff at the entrance every weekend to ensure that we are not too many people at the same time. To control this process, we have closed the back entrance.

We have many square meters. Our priority is to secure our guests and employees and to prevent the spread of the virus, and therefore we encourage you to help us being careful and maintain all guidelines from the National board of Health.